Who's Who

There are usually six organisations involved in the process of selling and servicing a Travel or Ski Insurance policy.

The Tour Operator who sells the policy to his customer or in some cases it is included with the holiday.

The Insurance Broker advises the Tour Operator about Travel Insurance and how their scheme could be structured and negotiates on their behalf with underwriters for premiums and cover.

An underwriter is a person who works for a Travel Insurance Company who underwrites Insurance on behalf of his Company. They set the premiums and terms, and negotiate with the Broker.

An Insurance Company takes premium in exchange for accepting risk, which may result in a claim under the policy.

A Loss Adjuster is appointed to handle claims and in the case of MPI this is provided by Claims Settlement Agency

A Medical Emergency Assistance Company is appointed to handle medical emergencies, and in the case of MPI, this is provided by International Medical Rescue.

Contact Telephone Numbers:

International Medical Rescue +44 (0)845 180 0061

Claims Settlement Agency +44 (0)845 180 0065

Please refer to your company's policy for the relevant reference numbers to quote.